General Compounding & Application Ordering Specialist

Job Description

Job Summary:

• The Compounding & Application Ordering Specialist is a hybrid laboratory support role responsible for coordinating application orders and supporting fragrance compounding operations.
• This position serves as a key link between Creation, Applications, and Compounding teams to increase laboratory capacity, improve workflow efficiency, and accelerate sample delivery to our Perfumer Community.
• This role combines laboratory compounding, order coordination, and continuous improvement initiatives within a creative, customer-focused environment.
• This is a creative small-scale laboratory environment, not manufacturing production.

Duties & Responsibilities:

• Application Ordering & Workflow Coordination (Primary Focus) Manage, prioritize, and coordinate application orders and requests through laboratory systems.
• Serve as the primary point of contact for application order status, prioritization, and workflow management.
• Partner with Perfumers, Evaluation, Sales, Technical, Manufacturing, and Application teams to ensure timely execution.
• Monitor application queues, deadlines, and service commitments to support on-time delivery.
• Communicate priorities, risks, delays, and workflow challenges to stakeholders.
• Support capacity planning and workload balancing across application and compounding activities.
• Assist with application preparation and execution when required by business needs.

Compounding & Laboratory Support:

• Prepare fragrance compounds through accurate weighing, compounding, and documentation.
• Support manual and automated compounding processes, including robotic systems.
• Prepare raw materials, dilutions, and pre-weighed components.
• Support inventory readiness, replenishment activities, and material availability.
• Maintain organized raw material collections and laboratory storage areas.

Quality, Safety & Continuous Improvement:

• Success Measures.
• Success in this role will be measured by.
• On-time completion of formulas, applications, and sample requests.
• Formula accuracy and right-first-time quality.
• Automation utilization and operational efficiency.
• Inventory readiness and material availability.
• Safety and compliance adherence.
• Continuous improvement participation.
• Customer service responsiveness and stakeholder satisfaction.

Required Skills:

• Strong organization, prioritization, and attention to detail.
• Excellent communication and interpersonal skills.
• Customer-focused with a strong sense of urgency.
• Proficiency with Microsoft Office and digital laboratory systems.
• Comfortable working with automation and robotic technologies.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving and decision-making capabilities.
• Continuous improvement or Lean experience is a plus.
• Key InteractionsLab Manager, Lab Supervisor, Lead Technician, Technicians, Perfumers, Fragrance Development Managers, Project Managers, and Application Labs.
• competencies & Behavioral Expectations.

Education & Experience

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree in Science, Chemistry, Engineering, or related field preferred.
• 1–5 years of laboratory, compounding, perfumery, or FMCG experience preferred.
• Experience with laboratory automation systems, digital workflows, or inventory management tools.

Successful candidates will:

• Demonstrate ownership, accountability, and reliability in achieving performance objectives.
• Maintain an unwavering commitment to safety, quality, and customer service.
• Communicate professionally and collaborate effectively across diverse teams.
• Adapt to changing priorities, workloads, and business needs, including overtime when required.
• Embrace continuous improvement, innovation, and operational excellence.
• Utilize technology and automation to improve efficiency and accuracy.
• Foster an inclusive, respectful, and positive work environment.
• Consistently balance productivity, quality, safety, and customer commitments.

Physical Requirements:

• Ability to stand for extended periods.
• Ability to lift up to 20 pounds.
• Ability to work safely around fragrance materials and laboratory equipment.
• Ability to wear required PPE, including gloves, goggles, lab coat, and closed-toe shoes.

Interview Process:

• Virtual Microsoft Teams Interview with Hiring Manager.
• On-Site Final Interview at Princeton, NJ Facility.