Job Description
Job Summary:
- The Flow Cytometry Core Manager is a contract position serving as the primary scientific and operational lead for the flow cytometry core at the Client site, overseeing a suite of instruments spanning conventional, spectral, imaging, and cell sorting platforms.
- This individual is responsible for the daily operation, preventive maintenance, and troubleshooting of all flow cytometry instrumentation, as well as providing expert-level technical guidance to internal users across research teams.
- This role will support research programs across cross-functional teams.
- The successful candidate will combine deep technical expertise in flow cytometry with strong organizational skills and a service-oriented mindset, balancing hands-on instrument ownership with proactive user support, rigorous record-keeping, and effective vendor management.
Duties and Responsibilities:
Instrument Operations & Maintenance:
- Perform daily startup and shutdown procedures for all instruments (Client Symphony, Client FACSLyric, Client Attune CytPix, Opteon, Guava, and Sony cell sorters) in accordance with manufacturer specifications and site SOPs; execute daily and weekly preventive maintenance routines, including CST checks, fluidics maintenance, and deep-cleaning protocols to ensure instrument performance and data quality.
Instrument Troubleshooting & Vendor Liaison:
- Serve as the primary emergency contact and first responder for all flow cytometry instrument issues across the Client site; act as the primary liaison with manufacturer customer support teams (Sony, Agilent/ NovoCyte, Guava easyCyte) for service requests, escalations, and repair coordination; apply advanced technical expertise to independently troubleshoot instrument, reagent, and assay-related issues as they arise.
User Training & Onboarding:
- Serve as the principal trainer for all site flow cytometry users; develop and deliver onboarding training for new users across all platforms; provide guidance scaled to users ranging from novice to experienced scientists.
Panel Design & Staining Support:
- Provide on-demand expert guidance on panel design (10+ color), antibody titration, fluorochrome selection, and staining protocols tailored to users’ experimental needs; assist with compensation setup and spectral unmixing for medium- and large-scale multiparameter panels.
Sample Workflow Support:
- Support ex vivo processing and acquisition of mouse, human PB Client, and NHP samples on core instrumentation.
Sample Acquisition Support:
- Run samples on behalf of users as needed and provide hands-on flow staining support to ensure experimental success across the site.
Data Analysis Support:
- Perform or assist with data analysis on an occasional basis, including gating strategy review and FlowJo workflow guidance.
Reagent Inventory & Digital Record-Keeping:
- Maintain a well-organized, adequately stocked inventory of all flow cytometry reagents, including antibodies, viability dyes, buffers, and calibration beads; manage Benchling inventory records, ensuring accurate and up-to-date entries for all staining reagents, lot numbers, and expiration dates; monitor freezer stocks and coordinate timely reagent reordering to prevent stockouts and ensure continuity of research operations.
Cross-functional collaboration:
- Interface with partner teams (e.g. Immunology, Translational Biology, Analytical Development) to coordinate experiments, share data, and provide technical consultation Team Structure – how does this role fit with the teamThe [EG-100] Scientist operates with a high degree of autonomy as the sole owner of site-wide flow cytometry operations.
- This individual is expected to:
- Own all aspects of instrument uptime, performance, and maintenance across six platforms with minimal day-to-day supervision.
- Serve as the recognized site expert and primary escalation point for all flow cytometry-related questions and emergencies.
- Proactively identify gaps in reagent inventory, instrument performance, or user capability and address them before they impact research
- Build and maintain productive relationships with internal users and external vendor contacts.
- Contribute to continuous improvement of site workflows, training materials, and operational procedures
This is a high-autonomy, high-accountability role requiring both deep technical expertise and a strong service and operational mindset.
Must-have Qualifications:
- Demonstrated expertise in multiparameter panel design, antibody titration, compensation, and data analysis (FlowJo required)
- Experience operating cell sorters (e.g., Sony SH800S or equivalent)
- Experience with spectral flow cytometry platforms (e.g., NovoCyte Opteon or equivalent)
- Familiarity with at least three of the following instruments:
- Sony SH800S Cell Sorter
- NovoCyte Opteon Spectral Flow Cytometer
- BD FACSymphony A3
- Client Attune CytPix
- BD FACSLyric
- Experience performing and documenting preventive maintenance, CST checks, and instrument QC procedures.
- Proficiency in FlowJo and GraphPad Prism for data visualization and analysis.
Nice-to-have Qualifications:
- Experience in a shared core facility or multi-user laboratory environment
- Familiarity with spectral unmixing workflows and instrument interface software (e.g., FACSDiva)
- Experience with GLP-adjacent or IND-enabling study environments
- Experience with ex vivo tissue processing (e.g. blood, spleen, lymph node etc.), whole blood, and human PBClients
- Exposure to primary immune cell biology (T cells, PBClients, NHP samples) to contextualize user support
- Experience coordinating with external vendors and service engineers
- Proficiency in Benchling for inventory management and ELN documentation
Technical & Non-Technical Skills:
- Strong organizational skills and the ability to manage reagent inventory, instrument scheduling, and user queues concurrently.
- Excellent interpersonal and communication skills; demonstrated ability to train and support scientists at varying levels of expertise.