Clinical Services Coordinator

Job Description

Job Summary:

• The Clinical Pathology Coordinator 1 (CPC) will report to the Clinical Pathology Supervisor and will support the clinical review process for the Breast Cancer Index (BCI) test in compliance with policies, procedures, and regulations.

Duties and Responsibilities:

Clinical Review of Breast Cancer Index Orders:

• Reviews and analyzes all documents (pathology reports, chart notes, and imaging reports) to confirm accuracy of clinical data and eligibility for BCI testing.
• Identifies discrepancies in clinical data or documents and communicates those discrepancies in a clear and effective manner with internal staff (and potentially to external clients as needed).
• Ensures BCI orders are reviewed in a timely manner and prioritizes Rush and Follow-Up clinical reviews.
• Determines which specimen is most appropriate for testing and indicates to Client Services when to request the tissue specimen from pathology.
• Identifies orders that are not clinically validated for BCI and need to be Cancelled.
• Escalates issues as needed to Clinical Pathology Supervisor or onsite Pathologist for resolution.

Other:

• Works well in a cross-functional team environment with meticulous attention to detail, strong data entry skills, excellent communication skills, and strong organizational skills.
• The data being reviewed is complex medical and clinical information and will require knowledge of medical terminology.
• High level of integrity in resolving discrepancies and proactively improving operational efficiencies.
• Focuses on maintaining accurate and efficient clinical reviews.
• Work schedule may be modified to meet operational requirements.
• Performs other duties, as assigned.

Minimum Education/ Experience Requirements:

• Bachelor’s degree in the Sciences required.
• 1+ years of laboratory experience preferred.
• Analytical, good problem-solving skills, and has a strong detail-oriented approach to performing tasks.
• Proficient knowledge and experience with Microsoft applications (such as Word, Excel and PowerPoint) and technologically savvy.