Technical Writer

Job Description

Job Summary:

• Technical Writer responsible for the assessment, development and authoring of technical literature deliverables (Instructions for use, labeling).
• The Technical Writer Products, revises and drafts a variety of patient-facing technical literature needed to support a broad medical device portfolio.
• Technical writer will be responsible for executing project requirements in the creation of technical literature.
• Develop of a working understanding of medical device products.
• Work with required subject matter experts to align content changes.
• Author new literature in the Component Content Management System.
• Review literature to ensure compliance with all known requirements and departmental SOPs.
• Collaborate with graphic design team on layouts, drawings, images, and branding needs.
• Ensure all required approvals are obtained so literature can complete required technical review.
• Proactively identify gaps and work with team members to determine responses.

Duties and Responsibilities:

• Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content for embedded user assistance technology.
• Conducts interviews with various users and technical staff to gather data for documentation.
• Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users.
• May document engineering processes and specifications.
• Recommends formats responsive to technical and customer requirements.
• Produces products that conform to the company documentation and quality assurance standards.

Differentiating Factors:

Autonomy:

• Established and productive individual contributor.
• Works independently with general supervision on larger, moderately complex projects / assignments.

Organizational Impact:

• Sets objectives for own job area to meet the objectives of projects and assignments.
• Contributes to the completion of project milestones.
• May have some involvement in cross functional assignments.

Innovation and Complexity:

• Problems and issues faced are general and may require understanding of broader set of issues or other job areas but typically are not complex.
• Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence:

• Communicates primarily and frequently with internal contacts.
• External interactions are less complex or problem solving in nature.
• Contacts others to share information, status, needs and issues in order to inform, Product input, and support decision-making.

Leadership and Talent Management:

• May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Requirements:

• Bachelor’s degree Years’ Experience.
• Required: 0-3 years (see education and experience requirements below).
• Technical writing experience.
• Experience in a regulated environment preferred.
• Medical device and/or patient-facing documentation experience is a plus.

Nice to have:

• Experience writing in a highly regulated environment.
• Experience writing patient-facing literature.
• Experience authoring in a Component Content Management System (CCMS).

Required Knowledge and Experience:

• Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
• Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. and 214.2(h)(4)(iii)(A) and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience.