Job Description
Duties and Responsibilities:
- Responsible for various activities associated with coverage reviews and appeals including the review of medication related prior authorizations, pharmacy appeals, and member grievances focused on medications.
- Performs prospective and retrospective coverage reviews and appeals per State and Federal regulations.
- Responds to prescriber, pharmacy provider, member appeals, grievances and complaints related to the provision of pharmaceutical services within established time periods.
- Builds and maintains decision trees in the prior authorization system.
- Maintains denial rationale associated with clinical criteria and ensures that decision letters meet regulatory compliance.
Education and License:
- Doctor of Pharmacy (PharmD) Degree.
- Licensed in Tennessee to practice Pharmacy, or eligible for licensure in the state of Tennessee to practice Pharmacy.
Experience:
- 3 years – Clinical experience required, and/or completion of 1 year residency and/or board certification.
Skills and Qualifications:
- Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
- Competency in compendia navigation and research.
- Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
- Must be a team player, be organized and have the ability to handle multiple projects.
- Excellent oral and communication skills.
- Strong interpersonal and organizational skills.
- Solid understanding of regulatory guidelines (FDA, NCQA, EQRO, CMS) required.
- Knowledge of medical and pharmacy products.
Additional Information:
- All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.