Job Description
Job Summary:
- Analyzes and summarizes available data and creates / authors responses to unsolicited inquiries from healthcare professionals, institutions, and/or payors requesting medical information about Client products, communicates with HCPs in response to unsolicited inquiries, and collaborates with internal and external stakeholders to ensure consistent, accurate communication of medical and drug information.
Duties and Responsibilities:
- Provides verbal, written, and on-demand video responses to unsolicited medical and technical inquiries about Client products from HCPs, institutions, and/or payors.
- Creates and/or revises standard and custom medical information responses for use in responding to existing and anticipated medical and technical inquiries from HCPs.
- Assists field medical colleagues who receive unsolicited inquiries and request medical information support
Revises and/or adds to content in comprehensive evidence-based medical information (e.g., clinical overviews, formulary dossiers, online evidence repository). - Ensures compliance with FDA requirements as they affect Medical Communications; responses must be accurate, up-to-date, balanced, and scientific.
- As needed, provides review for Promotional Review Board pieces containing relevant medical content.
- Provides related medical support, which may include but is not limited to: Creating/revising Customer Care Center scripts, internal product training, staffing medical booths at meetings/conventions, global alignment of medical information standards and best practices.
Education and Experience:
- BS within scientific or medical discipline with a minimum of 7 years of relevant professional experience OR PharmD/MD/DO with a minimum of 2 years of relevant professional experience (e.g. academic, clinical or industry experience); post-doctoral fellowship may be substituted for professional experience, as appropriate.
- Med Info experience, Clinical experience is a plus if no Medical Info experience.
Knowledge, Skills and Abilities:
- Detail-oriented with demonstrated editorial skills.
- Literature search and assessment skills.
- Prior experience in endocrinology or hemostasis therapy areas preferred.
- Strong presentation skills (knowledge of PowerPoint required).
- Strong verbal and written communication skills.