Job Description
Duties and Responsibilities:
- Responsible for clinical criteria prior authorization setup, which takes client clinical policy requirements and creates the prior authorization request sent to prescribers.
- This could include questions such as (but not limited to) is the patient 18, does this patient have , has the patient tried and failed these alternative medications etc.
- The creation of questions and answers along with other additional configuration will allow prescribers to answer questions leading to either an approval or denial.
- Clinicians are also responsible for creating and coding denial rationales sent to prescribers and patients.
- The system leveraged for this coding is a web-based platform proprietary to Client, and selected contractor will be trained on how to leverage this platform.
- Additionally, the individuals should have strong skills with Microsoft office, particularly Excel.
- Configuration support will be for both pharmacy and medical criteria and will require good creative problem solving skills to ensure appropriate setup to meet client needs and maximum operation efficiency.
- Consultative support in explaining setup and system requirements might be needed if discussing criteria setup with other internal Client business partners.
- An individual with strong and effective communication skills is highly desired.
Certifications & Licenses:
- RN license.
- Current RN Licensure in good standing as required by the state in which work is performed.
Knowledge, Skills and Abilities:
- Communication, Microsoft Office, Organization, Self-Driven, Collaboration.
- Attention to detail.
- Demonstrates ‘Team Player’ and collaborative skills within internal and external teams.
- Takes risks by thinking strategically about problems and challenges within their domain.
- Communicates effectively within peer group and subordinate groups.
- Holds oneself accountable for designated client relationships and the delivery of requests associated to service.
- Capable of & develops robust operational controls to maximize service levels.
- Able to identify the needs of clinical system or process changes to help enhance service levels.
- Ability to comprehend and articulate the importance of assigned responsibilities and controls.
- Able to mitigate concerns of business partners within direct Product of responsibility.
- Able to clearly communicate directly with clients when providing consultative services.
Schedule Hours Per Week: 40.00
Schedule Hours Per Day: 8.00
Schedule Days Per Week: 5.00