Clinical Operations Specialist – I

Job Description

Duties and Responsibilities:

• Knowledge of clinical site payments.
• Provide support for US and rest of the world site payment-related activities.
• Support a site payment system migration.
• Configure site payment templates for site budgets.
• Load information into various payment systems.
• Set up vendor/site information in payment systems.
• Review, track, and perform quality data checks on investigator site payment information.
• Perform data entry as required.
• Work within multiple payment systems to ensure accurate and efficient processing.
• Follow detailed instructions to ensure compliance with payment processes and regulations.
• Reconcile data to ensure accuracy and consistency.
• Demonstrate strong organization and communication skills.

Education and Experience:

• Minimum High school diploma with 3 years of clinical trial site payment experience.
• BS/BA or Master’s degree with with 1-3 years of clinical trial site payment experience is preferred.
• Clinical Trial payment/Site Payment expertise.
• Experience with payment reconciliations.
• Expertise with uploading/downloading/saving files within MS teams.

Nice to haves:

• Bilingual/multilingual is a plus (Spanish)
• Strong understanding and experience with Excel.
• Proficiency in the use of Teams for communication and collaboration.
• Able to work in a fast-paced environment, managing multiple tasks and deadlines

Software:

• Intermediate knowledge of Microsoft office or similar (Excel, PowerPoint, Word, Outlook, etc.)

Personality:

• Strong interpersonal and communication skills.
• Eagerness to learn and the ability to work cross functionally.
• Detail oriented.
• Adaptive and flexible.
• Trustworthy