Volunteer Recruitment Supporter

Job Description

Job Summary:

• Volunteer Recruitment Support is responsible for registering new and current clinical research participants and conducting a series of pre-screening procedures to determine eligibility and enroll them for clinical studies.
• Volunteer Recruitment Support executes recruitment strategies and acts in compliance with regulatory requirements related to the protection of all participants confidential data.
• Additional responsibilities may include serving as preceptor for new staff in training and participating in projects within the department related to participant outreach, metrics, and database optimization.

Duties and Responsibilities:

• Maintains first contact with potential participants and informs them about clinical research and available study opportunities.
• Communicates protocol requirements, study procedures, stipend information, and client policies to potential participants in a prompt and professional manner.
• Assesses participants qualifications for participation in a study based on information gathered during the intake in accordance with study protocol inclusion/exclusion criteria and medical guidance.
• Maintains source documentation, accuracy, accessibility, and confidentiality of participant records and reports.
• Communicates with participants via text messaging, emailing, and other methods in compliance with regulatory requirements for study related recruitment, follow up, soliciting updated information and regular database clean up.
• Schedules study screenings and cohorts/groups for dosing according to established timelines and manages appointments.
• Demonstrates positive attitude to the participant population to ensure trust in clinical research.
• Performs database cleanup activities and other recruitment and targeted outreach projects.
• May train and mentors new staff members.
• May cross-functional responsibilities within the recruitment department, such as participant payments, marketing, website development, and social media.

Hard Skills:

• Medical Terminology.
• Clinical Mindset.
• Ability to multi-task within multiple systems/data bases.
• Maintaining a high level of moral and professionalism.
• Independent thinker and decision ability.
• Phone intake/triage.

Skills Set/Experience:

• Clinical Setting.
• LPN.
• Oral Communication.
• Written Communication.
• Patient evaluation and intervention.
• Independent decision making.
• LPN.
• Retired RN.
• Public Health Grad.

Schedule Notes:

• Monday – Thursday: 7:30am – 4:00pm; 9:00am – 5:30pm; 10:00am – 6:30pm.
• Friday, 7:30am -4:00pm; 8:00am – 4:30pm; 9:00am – 5:30pm.
• Sat: As needed per level of recruitment activity.
• Would be given advance notice if Saturday work is needed.
• Training 4-6 weeks onsite.
• Position is mainly remote, unless there is a mandatory meeting or additional training.