Job Description
Job Summary:
- Volunteer Recruitment Support is responsible for registering new and current clinical research participants and conducting a series of pre-screening procedures to determine eligibility and enrol them for clinical studies.
- Volunteer Recruitment Support executes recruitment strategies and acts in compliance with regulatory requirements related to the protection of all participants confidential data.
- Additional responsibilities may include serving as preceptor for new staff in training and participating in projects within the department related to participant outreach, metrics, and database optimization.
Responsibilities:
- Maintains first contact with potential participants and informs them about clinical research and available study opportunities.
- Communicates protocol requirements, study procedures, stipend information, and PCRU policies to potential participants in a prompt and professional manner.
- Assesses participants qualifications for participation in a study based on information gathered during the intake in accordance with study protocol inclusion/exclusion criteria and medical guidance.
- Maintains source documentation, accuracy, accessibility, and confidentiality of participant records and reports.
- Communicates with participants via text messaging, emailing, and other methods in compliance with regulatory requirements for study related recruitment, follow up, soliciting updated information and regular database clean up.
- Schedules study screenings and cohorts/groups for dosing according to established timelines and manages appointments.
- Demonstrates positive attitude to the participant population to ensure trust in clinical research.
- Performs database clean-up activities and other recruitment and targeted outreach projects.
- May train and mentors new staff members.
- May cross-functional responsibilities within the recruitment department, such as participant payments, marketing, website development, and social media.
Experience:
- Minimum of 3 years’ experience in a clinical setting (research or healthcare).
- Minimum of 1 year experience in clinical research recruitment.
- Health care practice experience with valid license (RN, LPN).
- Patient Interaction (no clinical procedures).
Hard Skills:
- Medical Terminology
- Clinical Mindset
- Ability to multi-task within multiple systems/data bases
- Maintaining a high level of moral and professionalism
- Independent thinker and decision ability
- Phone intake/triage
Skills:
- Clinical Setting
- LPN
- Oral Communication
- Written Communication
- Patient evaluation and intervention
- Independent decision making
- LPN
- Retired RN
- Public Health Grad