Lab Support Associate

Job Description

Duties and Responsibilities:

• Receive and open incoming clinical packages and prepare orders for processing.
• Verify and match requisitions with specimens and related documentation.
• Accession patient orders into the Laboratory Information System (LIS) with a high degree of accuracy.
• Identify and flag incomplete, missing, or inconsistent information, and communicate with appropriate staff (e.g., Client Services, laboratory personnel) to resolve issues.
• Perform routine clerical tasks to support laboratory operations, including filing, document organization, and maintaining logs and records.
• Adhere to all laboratory policies, procedures, and applicable regulations (e.g., CLIA, CAP, HIPAA, OSHA, and safety guidelines).
• Assist with additional administrative and support tasks as directed by laboratory management.
• Maintain a clean, organized, and efficient work area.

Education:

• High school diploma or GED required.

Experience:

• 1–2 years of data entry or clerical experience preferred.
• Prior experience in a medical, clinical, or laboratory setting is a plus but not required.

Key Skills and Competencies:

• Strong data entry skills with excellent accuracy and speed.
• High attention to detail, especially when handling patient information and specimen data.
• Ability to work efficiently in a high-volume, repetitive work environment.
• Strong organizational and time-management skills; able to handle multiple tasks and systems simultaneously.
• Comfortable working in a fast-paced, production-oriented setting.
• Basic computer literacy and familiarity with data entry software; experience with LIS or EMR systems is a plus.
• Strong communication skills and the ability to work both independently and as part of a team.